Error:
User/room does not exist or has been deleted.

What it affects:

• Kiosk Check-In
• Kiosk Check-out

Cause(s):

• Room number is not found or configured on the key server
• Room Number Translation table is missing or has incorrect data

Resolution:

• Verify that the room number is valid and is configured on key server and/or room number translation table

If the issue remains unresolved, please contact Ariane Support.