Frequently Asked Question

Key stacker - Encoding errors (Saflok Lodging/LENS/Messenger)
Last Updated 5 years ago

Error:
End write card event,Encoder Result 13 Failure Null Value Was Returned

What it affects:

  • Key encoding
  • Key creation
Cause(s):
  • When using the testing interface there was missing information
Resolution:
  • Fill in Reservation number/room number/check-in and Checkout dates


If the issue remains unresolved, please contact Ariane Support.
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