Frequently Asked Question
Check in - reservation is checked out
Last Updated 5 years ago
Error:
“Reservation found but it is in a status CheckedOut which is not allowed at the kiosk”
What it affects:
- Kiosk check in
- Kiosk check out
Cause(s):
- Reservation is currently checked out
Resolution:
- Guests can no longer check-in/create room keys once the reservation has checked out.
If the issue remains unresolved, please contact Ariane Support.