Frequently Asked Question

ID Scanners – Scanning Errors
Last Updated 5 years ago

Error:

Reader could not be initialized,Scanning Result Code 7

What it affects:

  • ID scanning
Cause(s):

  • Scanner is not connected to kiosk
  • ID Scanner Driver issue
Resolution:

  • Connect ID scanner to kiosk
  • Verify drivers are installed properly


If the issue remains unresolved, please contact Ariane Support.
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