Frequently Asked Question
Card cannot be reached or card is mute
Last Updated 5 years ago
(^ANT log snip)
Error:
“No card in the field, or card is mute”
What it affects:
- Key creation
- Check in
- Check out
- Keys in stacker are not in (right) position
- RFID chip in key is dead
- Key Jam
- Try using different keys
- Power cycle key stacker
- Un-jam keys
If the issue remains unresolved, please contact Ariane Support.