(^Key log)

Error:
Unable to connect to the remote server

What it affects:

• Kiosk Check-in
• Kiosk Check-out
• Key Creation

Cause(s):

• Kiosk can’t connect to the key server
• Kiosk lost all connectivity
• Key Server is down
• Key server IP has changed

Resolution:

• Re-seat all networking cables
• Ping key server and verify connectivity
• Check Key server and IP

If the issue remains unresolved, please contact Ariane Support.