Frequently Asked Question
V7 - Hardware Error
Last Updated 5 years ago
Error:
Stand-by reason is: ERROR_HARDWARE_CONNECTION
What it affects:
- Kiosk Check-in
- Kiosk Check out
- Hardware is offline or disconnected
- Check that all hardware is connected firmly and powered on Including: ID Scanner, Key Stacker, QR Reader (in this example), Printer
If the issue remains unresolved, please contact Ariane Support.