Frequently Asked Question

V7 - Endpoint Error
Last Updated 5 years ago

image
Error:
Failed retrieving endpoint setting kioskscenario.remotestandby.

What it affects:
  • Check in
  • Check out
  • Key creation
Cause(s):
  • Internet connectivity
  • Old/Invalid Staff QR Code
Resolution:
  • Validate that the user is using the newest QR Code
  • Validate kiosk endpoint
  • Check Internet Connectivity

If the issue remains unresolved, please contact Ariane Support.
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