Frequently Asked Question

Zebra Printer COM Error
Last Updated 5 years ago

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Error:
ZebraPrinter.CheckPort ArgumentException: The given port name does not start with COM/com or does not resolve to a valid serial port. Parameter name: portName

What it affects:
  • Receipt Printing
  • Kiosk Check-In
Cause(s):
  • Loose/Disconnected power or serial cable
  • No power to zebra printer
Resolution:
  • Re-seat zebra printer serial and power cables
  • Restart zebra printer
If the issue remains unresolved, please contact Ariane Support.
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