Once a kiosk has been deployed, it relies on various other systems to operate. Kiosks which either don't dispense keys during a transaction, or dispense keys which don't unlock a lock normally indicates a failure on the part of either the Key System, the interface to the Key System, or the local area network.

To open a support ticket with KABA, call 1-800-849-8324 or visit their support website at: https://www.dormakaba.com/us-en/contact/technical-support