Frequently Asked Question
What do I need to do to set up a new device?
Last Updated 6 years ago
1. Copy the PreReqs folder to the C:\Temp folder
2. Go down the list and install all programs
a. Install drivers for printer
b. Install drivers for usb to serial converter (if needed)
3. Change power settings to "Performance" mode and have the display turn off "Never"
4. Change power button settings to "Do Nothing" when pressed
5. Change Windows Firewall Settings to OFF
6. Change Windows Update settings to never check and install updates
7. Pin to Bomgar Jump Client
2. Go down the list and install all programs
a. Install drivers for printer
b. Install drivers for usb to serial converter (if needed)
3. Change power settings to "Performance" mode and have the display turn off "Never"
4. Change power button settings to "Do Nothing" when pressed
5. Change Windows Firewall Settings to OFF
6. Change Windows Update settings to never check and install updates
7. Pin to Bomgar Jump Client