Frequently Asked Question
How do I reset the Zebra thermal printer?
Last Updated 6 years ago
* Open the paper presenter by depressing the green clip
* Remove the paper
* Fully close the paper presenter by pushing down the green clip until you hear a click
* Power down the printer
* After 60 seconds, power up the printer
* After the printer has fully rebooted, draw paper to the rear opening of the paper presenter. Do not open the paper presenter. The Zebra printer should draw the paper in on its own.
* If the paper properly loads, attempt printing tests
* If the paper does not properly load, this may indicate a hardware issue.
* Remove the paper
* Fully close the paper presenter by pushing down the green clip until you hear a click
* Power down the printer
* After 60 seconds, power up the printer
* After the printer has fully rebooted, draw paper to the rear opening of the paper presenter. Do not open the paper presenter. The Zebra printer should draw the paper in on its own.
* If the paper properly loads, attempt printing tests
* If the paper does not properly load, this may indicate a hardware issue.